Thank you for choosing Tachelmet. We highly value the protection of your privacy and have implemented a range of measures to safeguard your personal information. This Privacy Policy aims to explain how we collect, use, disclose, and protect your personal information. Please read the following carefully.
1.1 Order Information When you make a purchase on our website, we may collect certain personal information from you, including but not limited to your name, address, contact details, and payment information. We will use this information to process your orders, arrange product shipment, and provide you with after-sales services.
1.2 Website Access Information When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, operating system, and the date and time of your visit. This information helps us analyze user browsing behavior, improve website functionality, and enhance the user experience.
1.3 Methods of Information Collection We collect personal information through the following means:
Information provided by you when placing an order.
Information automatically collected when you use our website.
Share your phone address and other information with our transportation partners in a legally compliant manner.
2.1 Information Sharing To provide quality services, we may share your personal information with third-party partners. These partners include payment service providers, logistics companies, and customer support teams. We only share information with partners who ensure the security of your personal information and require them to strictly comply with this Privacy Policy and applicable data protection laws.
2.2 Legal Disclosure In certain circumstances, we may disclose your personal information in accordance with applicable laws, court orders, or government requests. We will only disclose personal information to the extent necessary and endeavor to protect your privacy.
We implement reasonable security measures to protect your personal information from unauthorized access, use, modification, or disclosure. We use secure transmission protocols, such as SSL, to encrypt your order information, and employ other reasonable security measures to prevent data loss, misuse, or alteration. We will keep customer data secure and will not share customer information with anyone outside of the third parties we work with (courier shipping).
We retain your personal information for the necessary period to fulfill our contractual obligations, resolve disputes, enforce our policies, and comply with applicable laws and regulations. Once we no longer require your personal information, we will take reasonable measures to securely destroy or anonymize it.
You have the choice whether to provide us with your personal information. However, please note that if you choose not to provide necessary information, you may be unable to use our services or enjoy related benefits.
We may update the content of this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website, and you may refer to the latest version at any time. If we make significant changes to the Privacy Policy, we will post a notice on the website to draw your attention to the relevant modifications.
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at support@tachelmet.com. We will make our best efforts to answer your questions and address your concerns.
Thank you for your trust and choosing Tachelmet!
